FAQ

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

  • This is a frequently asked question?

    It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

POLICIES

Shipping Policy
Orders are processed within 2–3 business days after purchase confirmation.

  • We ship via USPS Priority Mail and UPS Ground, depending on location and size.

  • Delivery times typically range from 2–5 business days after shipment.

  • Once your order ships, you’ll receive a tracking number by email.

  • Crazy Ape Bags is not responsible for lost or stolen packages marked as delivered. Please contact your carrier for assistance.

Return Policy
At Crazy Ape Bags, your satisfaction is important to us.
We accept returns on unused products within 14 days of delivery.

  • Items must be in new, unused condition.

  • Customer is responsible for return shipping costs.

  • Original shipping costs are non-refundable.

  • Approved refunds will be processed to the original payment method once the return is received and inspected.

To start a return:
Email support@crazyapebags.com with your order number and reason for return.

🔒 Privacy Policy

Effective Date: May 6, 2025
Rogue Apes LLC ("we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites, place an order, or interact with our brand online.

1. What We Collect

When you browse our site, join our waitlist, or place an order, we may collect the following:

  • Personal Info: Name, email address, shipping address, phone number

  • Payment Info: We don’t store payment data. All transactions are securely processed via third-party services (e.g., Stripe, PayPal)

  • Device Info: IP address, browser type, and activity through cookies

2. How We Use Your Info

We use your data to:

  • Process and ship your order

  • Send order confirmations and shipping updates

  • Respond to customer service requests

  • Share product updates, launch announcements, and brand news (if you opt in)

  • Improve the site experience and product offering

3. How We Protect Your Info

We use industry-standard security measures to protect your data. Payment details are encrypted and processed securely. We will never sell, trade, or rent your personal information to others — ever.

4. Cookies

Our website uses cookies to improve your browsing experience and track site performance. You can adjust your cookie preferences through your browser settings.

5. Third-Party Services

We may share non-personal data (like website usage) with partners that help us run our store and marketing efforts. These include:

  • Payment processors (e.g., Stripe, PayPal)

  • Email providers (e.g., Mailchimp, Squarespace Email Campaigns)

  • Analytics tools (e.g., Google Analytics, TikTok Pixel)

6. Your Rights

You may:

  • Request a copy of the personal data we store

  • Unsubscribe from marketing emails at any time

  • Contact us to delete your account or update your info

📧 Contact us at: support@rogueapes.com

7. Policy Changes

We may update this policy as we grow. Any changes will be posted here, and your continued use of our site means you agree to the updated terms.

Thanks for trusting Rogue Apes. We’re building something real — and your privacy matters to us.

— The Rogue Apes Team
rogueapes.com